Frequently Asked Questions

Skylight has a global footprint for card acceptance with many countries supported and 120+ currencies being processed today. Skylight helps process the following card types:

  • MasterCard
  • VISA
  • AMEX
  • Discover
  • INTERAC Online (Canada only)
  • China Union Pay
  • JCB

In most circumstances, merchants can expect payout within 24 – 48 hours after the transaction has settled.

Skylight uses sophisticated, anti fraud tools, which can help protect you from fraudsters targeting your merchant site. Skylight is able to filter based on 100,000+ transaction rule combinations, among some of them:

  • Address Verification
  • CVV/CVV2 validation
  • Digital finger printing on devices
  • Bank card number range
  • IP address
  • Card number velocity
  • Proxy addressing
  • Geolocation/country

Please call Customer Service at 866.518.2202, and you will be sent an account update form.

It typically takes 2 business days to get approved for your merchant account. The time it takes to get set-up also depends on how quickly you follow up with answering any questions from the Underwriting Department and faxing the required paperwork.

By default, a single transaction cannot exceed $750 USD. If you require a merchant account for high ticket items exceeding the default, contact us.

Yes, most merchant accounts will have some form of volume cap. If your monthly sales exceed the volume cap of a single merchant account, we will work with you to split your sales into several merchant accounts.